1. Protecting Your Data
We respect your privacy. We collect only the information needed to provide our services, process payments and meet legal requirements. To protect your data from unauthorised access, we use up-to-date security procedures.
2. Data Collection
When you register with SpinEmpire, we collect the following details:
- Full name
- Date of birth
- Email address
- Home address
- Phone number
- Copy of an official identity document
- Proof of residence (e.g. a utility bill or bank statement)
- IP address and device information for security purposes
3. Data Use
We use your data solely for operational and legal purposes:
- To manage your account and provide the games
- To process deposits and withdrawals
- To verify your identity and prevent fraud
- To monitor suspicious activity
- To send promotional offers (only with your explicit consent)
- To meet legal and regulatory requirements
4. Data Security
- We store your personal data on secured servers behind firewalls.
- Communication between your browser and the website takes place via an encrypted connection.
- Access to your data is limited to authorised employees who need it for their tasks.
- We do not sell your personal data to third parties under any circumstances.
5. Cookie Policy
We use cookies to improve your browsing experience. Cookies are small text files stored on your device. They help us to:
- Save your settings and preferences
- Keep you logged in between sessions
- Analyse website traffic and user behaviour
- Provide personalised content and offers
You can disable cookies in your browser settings; however, this may affect how the website works.
6. Third-Party Services
We share limited data with service providers who support us in operating the casino:
- Payment providers (to process deposits and withdrawals)
- Game studios (to provide the casino games)
- Identity verification services (to prevent fraud)
- Analytics providers (to improve our services)
These third parties are bound by strict confidentiality agreements and may not use your data for any other purpose.
7. Your Rights
In relation to your personal data, you have in particular the following rights:
- Right of access: You can request information about the data stored about you.
- Right to rectification: You can request the correction of inaccurate data.
- Right to erasure: You can request the deletion of your data, provided there is no statutory retention obligation.
- Right to restriction: You can request the restriction of processing.
- Right to object: You can object to processing for direct-marketing purposes.
- Right to data portability: You can receive your data in a common, machine-readable format.
To exercise these rights, please contact us by email at [email protected]
8. Data Retention
We keep your personal data for as long as your account is active. After the account is closed, we store certain data for up to seven years, where statutory anti-money-laundering rules require it. After that, your data is permanently deleted from our systems.
9. Promotional Communication
We send promotional emails only if you have explicitly consented at registration or in your account settings. You can unsubscribe at any time via the unsubscribe link at the bottom of every promotional email or in your account settings.
10. Protecting Minors
Our services are not directed at persons under 18 years of age. We do not knowingly collect data from minors. Should we find that we have inadvertently collected data from a person under 18, we will delete it immediately.
11. Changes to the Privacy Policy
We may adjust this privacy policy from time to time to reflect changes in our processes or legal requirements. We will inform you of significant changes by email or through a clear notice on the website.
12. Contact
If you have questions about this privacy policy or the handling of your data, you can reach us:
- Email: [email protected]
- Data protection: [email protected]
- Live chat: available on the website