Keep Gambling as Entertainment

Gambling should always be a form of entertainment and never be seen as a reliable way to earn money or solve financial problems. We are committed to a safe gaming environment and provide you with tools to keep spending and playing time under control.

Manage Limits

Setting Personal Limits

Several limit options are available in the account settings. We recommend setting these protective limits right after your first SpinEmpire login.

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Deposit Limits

Decide exactly how much you can deposit daily, weekly or monthly. Once the chosen limit is reached, the system automatically declines further deposits until the period ends.

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Loss Limits

Set a maximum loss for a specific period. This helps you avoid chasing losses and stay within your entertainment budget.

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Wager Limits

Control the total amount you can stake daily, weekly or monthly — regardless of whether you win or lose during that period.

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Session Time Limits

Set a fixed time limit for your gaming sessions. The system automatically logs you out when it expires, even in the middle of a round.

Taking a Break from Play

If you feel that gambling is taking up too much time, money or mental energy, you should take a break. We offer two options to temporarily restrict account access:

⏸️ Cooling-Off Period

You can voluntarily lock your account for a short duration of 24 hours, 7 days or 30 days. During this cooling-off period you cannot log in, deposit or play. We also remove you from all promotional lists during this time.

24 hours 7 days 30 days

🚫 Self-Exclusion

If you need a longer break, you can request self-exclusion for 6 months, 1 year or permanently. During the chosen period this measure is irreversible. A self-excluded account is not reopened before the full term has elapsed.

6 months 1 year Permanent

Protecting Minors

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It is strictly prohibited for persons under 18 years of age to open an account or play on our platform.

We carry out automatic identity checks and require document verification to prevent underage gambling. If you share your computer or mobile device with minors, we recommend installing parental-control software that blocks access to gambling websites.

Recognising a Gambling Problem

Ask yourself these questions honestly:

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Do you play to escape boredom, stress or low mood?

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Do you hide from family or friends how much time or money you spend on playing?

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Do you chase losses by depositing more right after a defeat?

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Has playing caused serious problems in your relationships or at work?

If you answer yes to even one of these questions

Problematic gaming behaviour could be developing. We strongly advise you to seek professional help.

Professional Help and Counselling Services

These organisations offer free, confidential support, counselling and treatment options:

SOS Spielsucht

Counselling and support for those affected and their families in cases of gambling problems in Switzerland.

Visit website →

Sucht Schweiz

A foundation offering information, counselling and prevention services around addiction and gambling.

Visit website →

Careplay

The “Play without addiction” programme with information and support for responsible gaming.

Visit website →